Privacy policy

This page explains the information used when you browse Cuvessa Kivra, create an account, place an order, or contact customer care.

Information used for your order

When you check out, we use the contact, billing, and delivery details you provide to process your order, arrange delivery, and help with returns or other order questions. Account information is used to let you sign in and view your orders. Messages you send to customer care are used to respond to your request.

Payment and service providers

Checkout offers the payment methods shown there, which may include Stripe and PayPal. The selected payment provider processes the information needed for that payment. We also use service providers needed to operate the store, send order messages, and deliver orders.

Site operation and analytics

The store uses essential cookies to maintain your shopping bag and sign-in state. When Google Analytics is configured, it is used to understand site visits and shopping activity. See our Cookie Policy for more detail and browser controls.

Questions and requests

To ask about information associated with your account or an order, or to request a correction or deletion, email support@cuvessakivra.com. We will review the request and respond based on the records we hold and any applicable obligations.

We may update this page when our store practices change.